Garland, TX – In a bold move to better understand the working conditions and culture of the Garland Fire Department, City Councilmember Carissa Dutton recently shared her firsthand experience of working a 24-hour shift alongside the dedicated firefighters at Station 1. She shared her eye-opening experience and what it could mean as she evaluates the department’s potential shift change aimed at improving the health and efficiency of these vital public servants.

During her shift, which spanned from 7 AM Sunday to 7 AM Monday, Dutton was immersed in the high-stakes world of emergency response. “I have never doubted the integrity, dedication, or skills of our first responders, but this experience really solidified it for me,” Dutton remarked. Witnessing the composure and teamwork displayed by the firefighters during a series of demanding calls left her with a deep respect for their work.
Dutton experienced the whirlwind of a typical shift, responding to various emergencies, from minor accidents to serious medical situations. Despite the intensity, she noted, “The pride they have in what they do could not only be seen, but it could be felt.” Her time on the front lines highlighted the physical and emotional toll that such demanding hours can have on firefighters.
As she reflected on the challenges faced by the department, Dutton pointed out the discussions surrounding a potential shift restructure. Currently, Garland firefighters operate on a 24-hour on, 48-hour off schedule. However, discussions are underway about transitioning to a 24/72 model, which would allow firefighters 72 hours off after their shift to recover. This change, which has been successfully adopted by the Plano Fire Department, is gaining traction in fire departments across the country. Research indicates that longer rest periods can lead to better outcomes for both firefighters and the communities they serve.
However, Dutton is aware of the financial implications of such a change. “To move to a 24/72 schedule, it would cost the city roughly $13 million, as we would have to staff a fourth shift at all 11 stations,” she explained. While some propose privatizing emergency medical services as a cost-saving measure, Dutton stands firmly against this option, believing that it could compromise the quality of care provided to residents. “You will never convince me that a private ambulance service can come remotely close to providing the same level of service and care that our fire department does,” she stated emphatically.
As the council continues to deliberate on potential changes, Dutton acknowledges that these improvements may come at a cost. “Yes, that might eventually look like a small tax rate increase. I know times are hard right now, but you deserve to have the best show up when you need them,” she remarked.
Dutton invites community members to engage in this important conversation at the upcoming EMS and Fire Stakeholder Committee meeting on Wednesday at 6 PM at the central library. “Please come. Ask questions. Learn more. And be involved,” she urged, emphasizing the importance of community involvement in shaping the future of public safety in Garland.
In a world where the demands on our first responders continue to grow, Dutton’s experience and advocacy are vital in ensuring that they have the support and resources necessary to perform their critical roles effectively.







